Shipping Policy – HOMSUN

At HOMSUN, we are committed to delivering your home décor products safely and on time. Please review our shipping policy below for complete information.

📦 Shipping Methods Available

We ship orders using trusted and reliable courier partners to ensure timely and secure delivery across India.

Available shipping methods may include:

• Standard Shipping

The applicable shipping method will be shown at checkout.

⏳ Order Processing Time

All orders are processed within 24 hours after payment confirmation.

Please note:

• Orders are not processed or shipped on Sundays or public holidays

• During high-demand periods or sales, processing times may be slightly extended

🚚 Delivery Timeframes

Domestic Orders (India)

• Estimated delivery time after dispatch:
  5–7 Business Days

Delivery timelines may vary depending on the customer’s location and courier partner serviceability.

💰 Shipping Costs

Shipping charges are calculated based on:

• Delivery location

• Product size and weight

Any applicable shipping cost is clearly displayed at checkout before order confirmation.

🔍 Tracking Information

Once your order is shipped:

• You will receive a shipping confirmation via email or SMS

• Tracking details will be shared to help you monitor your order status

Please allow 24–48 hours for tracking information to become active.

⚠️ Delivery Delays & Issues

While we strive to meet all delivery timelines, delays may occur due to:

• Courier partner delays

• Weather conditions

• Remote or non-serviceable locations

• High order volumes during sales or festive seasons

If your order is delayed beyond the estimated timeframe, please contact us and our support team will assist you promptly.

❗ Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate at the time of checkout.

HOMSUN is not responsible for delays or non-delivery due to:

• Incorrect or incomplete address details

• Customer unavailability at the time of delivery

Re-shipping charges may apply in such cases.

🌍 International Shipping

Currently, international shipping is not operational.

We only ship within India at this time.

📞 Contact Us

For any questions related to shipping or delivery, feel free to reach out to us:

Email: help@homsun.in