Shipping policy

Shipping Policy – HOMSUN

At HOMSUN, we are committed to delivering your home décor products safely and on time. Please review our shipping policy below for complete information.

📦 Shipping Methods Available

We ship orders using trusted and reliable courier partners to ensure timely and secure delivery across India.

Available shipping methods may include:

  • Standard Shipping

The applicable shipping method will be shown at checkout.

⏳ Order Processing Time

All orders are processed within 24 hours after payment confirmation.

Please note:

  • Orders are not processed or shipped on Sundays or public holidays

  • During high-demand periods or sales, processing times may be slightly extended

🚚 Delivery Timeframes

Domestic Orders (India)

  • Estimated delivery time after dispatch:
    5–7 Business Days

Delivery timelines may vary depending on the customer’s location and courier partner serviceability.

💰 Shipping Costs

Shipping charges are calculated based on:

  • Delivery location

  • Product size and weight

Any applicable shipping cost is clearly displayed at checkout before order confirmation.

🔍 Tracking Information

Once your order is shipped:

  • You will receive a shipping confirmation via email or SMS

  • Tracking details will be shared to help you monitor your order status

Please allow 24–48 hours for tracking information to become active.

⚠️ Delivery Delays & Issues

While we strive to meet all delivery timelines, delays may occur due to:

  • Courier partner delays

  • Weather conditions

  • Remote or non-serviceable locations

  • High order volumes during sales or festive seasons

If your order is delayed beyond the estimated timeframe, please contact us and our support team will assist you promptly.

❗ Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate at the time of checkout.

HOMSUN is not responsible for delays or non-delivery due to:

  • Incorrect or incomplete address details

  • Customer unavailability at the time of delivery

Re-shipping charges may apply in such cases.

🌍 International Shipping

Currently, international shipping is not operational.

We only ship within India at this time.

📞 Contact Us

For any questions related to shipping or delivery, feel free to reach out to us:

Email: help@homsun.in